Just change that, and your device should charge. If after following all of the previous steps your device won’t charge, it’s because you are using MTP or File Transfer on your device instead of using the charging connection. My Device Won’t Charge After Following the Guide Answer (1 of 10): it doesn't hurt your computer one little bit to stay in sleep mode it's actually better to let your computer be in hibernate mode or in sleep mode and to wake the computer up if you can wake it up.

If you are the administrator and can see the tab, the only option you should see will say “Allow the computer to turn off this device to save power.” All you need to do is uncheck this, and next time you need to charge your device while your laptop is in sleep mode, you can easily do so. The computer does not go into sleep mode, does not wake up from sleep mode, or wakes up from sleep mode unexpectedly. The last option you will see is “USB Root Hub ” right-click on it and select “Properties.”Īfter you have done this, you should be able to see a tab called “Power Management.” If you can’t see it, that means you are signed on as a regular user without administrative options, and you won’t be able to change anything. To get started, you need access to the Device Manager and can get to it by either pressing the Windows button followed immediately by the “x” key or by pressing “Win + R” simultaneously and typing in the words devmgmt.msc.ĭouble-click where it says “Universal Serial Bus Controllers,” and different options should appear. Note: this tutorial is for Windows laptop.

Computer will not stay in sleep mode